Key points

• Memory can retain or infer useful context from conversations.
• Custom instructions state how Copilot should respond.
• Users can manage memories and use temporary chat to limit personalization for a one-off conversation.

Best-known use cases

• Remove an outdated role preference.
• Set a standing format or tone preference.
• Start a one-off chat that should not use or update personalized information.

What candidates often confuse it with

• Memory stores context; instructions declare response behavior.
• Deleting a chat, deleting memory, and disabling chat-history personalization are distinct actions.

Key takeaway

Change the personalization control that actually supplies the unwanted context or desired behavior.

Related services

• Microsoft Copilot Chat
• Temporary chat

Relevant exam tasks

• D3.2.c — Describe how Copilot uses memory and instructions

Learn more

• Manage Copilot Memory
• Customize Copilot responses